Anyone wishing to rent a vehicle must be between the ages of 25 and 75 years old and have held a full, valid driving licence for at least 24 months at the start of rental.  

We will require to see a valid driving licence, valid ID and a credit / debit card upon collection of the vehicle. Drivers holding a UK licence will also need to provide a DVLA check code. 

Under the terms of our insurance, we can rent to drivers whose driving licence was issued in the EU, USA, Canada, Australia or New Zealand.

If you hold a driving licence from a country not listed above, please contact us for further advice. In most cases, we will require to see an International Driving Permit along with your country issued driving licence. 

We require to see a valid drivers licence upon collection of the rental vehicle. Digital copies are not accepted.

The cost of rental includes VAT, comprehensive insurance, roadside recovery and unlimited mileage. Additional drivers are also included free of charge.

Vehicle rental includes fully comprehensive insurance with a damage waiver excess of £1,000 for drivers holding a licence from the UK or EU and £1,750 for drivers holding a licence from all other countries. This is the amount you will have to pay up to for reparations in respect of each incident involving the vehicle while rented by you.

You may choose to use your personal insurance or organise cover elsewhere to cover the cost of excess. If anything happens to the vehicle during the rental period, we will charge you directly and you will have to claim back from your insurer.

Damage waiver excess can be reduced to £100.00 by purchasing Excess Cover at a cost of £15.00 per day. Excess Cover limits your financial liability for damage caused to the vehicle during the rental period. Please note that it does NOT cover the cost of repairing and/or replacing tyres.

All of our rental vehicles are supplied with a full tank of fuel and should be returned refuelled. If the vehicle is returned with less than a full tank, you will be charged for the fuel along with a £20.00 refuelling charge.

Additional drivers can be added free of charge once a booking is confirmed. They must fulfil the eligibility criteria and agree to the terms and conditions of rental.  

The law requires all children travelling in the front or rear seat of any car to use the correct child car seat until they are either 135cm in height or 12 years old, whichever they reach first. Further advice can be found here

We can arrange for child car seats to be supplied as part of your rental for an additional fee of £10.00 per day, subject to availability.

Reservations must be cancelled by email or using the online reservation platform. Cancellations made less than 48 hours prior to the start date of the rental will be subject to the full cost of rental. No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date.

We ask that all of our vehicles be collected and returned from / to Armadale. We are happy to advise on onward transport connections to other destinations on the island and beyond.

We meet all of our customers upon arrival at the ferry terminal in Armadale as courtesy. You are also welcome to  collect your rental vehicle from MacGillivray Motors Ltd, which is a five-minute walk away.

We ask that all of our rental vehicles be collected from Armadale. If you are arriving at another point on the island, we can advise on how best to reach us.

Yes. It is very important to us that you are happy with your rental and that you feel confident driving the vehicle. You will have the opportunity to check and agree both the interior and exterior condition of the vehicle. A member of the team will also make sure that you are familiar with the basic controls, operation and use of the vehicle before driving the vehicle.

Only named drivers may drive the vehicle i.e. those named on the reservation and those added as additional drivers prior to rental. 

We can arrange to extend the rental period subject to vehicle availability, but this must be requested before the end of the original hire period to ensure continual insurance cover.

We can accommodate out of hours return and we are happy to go over this process upon collection.

If you fail to return the vehicle at the agreed date and time, you will be breaking the conditions of rental. In addition to being charged the daily rate of rental for every extra day that you have the vehicle, you will also be liable for the full cost of recovery, the loss of rental income we incur and any costs we must pay to third parties in relation to the vehicle.

Vehicle rental includes fully comprehensive insurance with a damage waiver excess of £1,000.00 for UK / EU drivers and £1,750.00 for all other drivers.

You will be responsible for the damage repair amount up to the value of the excess in respect of each incident involving the rental vehicle. This includes punctures, damage to wheels, wheel trims, tyres, bumpers, wing mirrors, body work, windscreen, lost or broken keys and any damage due to negligence; the cost of damage resulting from incorrect fuel; recovery costs as a result of hirer negligence; any damage to additional extras such as child seats and GPS devices; traffic fines and charges; and any costs incurred due to additional cleaning services.

You are responsible for all fixed penalties, fines and charges issued during the rental period. These could include parking charges, toll charges, traffic or speeding fines, towing charges and clamping costs.

If a fine or charge is sent to us because you haven’t paid a charge or complied with the law, we will deduct the payment for the fine or charge from your credit card.

Roadside recovery is included free of charge. This covers breakdown recovery only i.e. as a result of a mechanical fault with the vehicle. In any other instance where it is deemed the driver’s fault e.g. negligent driving, locked keys, incorrect fuel, you will be liable for recovery charges.

It is against the law to smoke in public places within the United Kingdom and the vehicle is considered a public place. Any evidence of smoking in the vehicle will result in a £100 fine.

We currently do not allow pets in any of our vehicles.

It is your responsibility to ensure that you adhere to UK road safety laws and you can view these online. You will find useful tips and advice on driving on the island on our website here.